Returns & Exchanges

At Duckworth, we stand behind the quality of our premium wool apparel and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We want to ensure you find the perfect fit and feel for your outdoor adventures.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated; simply print it out and attach it to your original packaging.

• 3.
  Drop Off Package

  Hand your package to the designated carrier at any official drop-off location or schedule a pickup for your convenience.

• 4.
  Receive Refund or Exchange

  After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.